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| Author | Comment | ||
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 H90000 |
Northwest Airlines |
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Posts: 2 (02/27/08 16:26:28) |
Does anyone here fly Northwest Airlines. All I hear is bad things about them but they do have convienient flights from my area. Are they as bad as people say?
Is there any truth to airlines that lose money don't perform as thurough maintenance?
Thanks |
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pgh2377 |
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Posts: 134 (02/28/08 05:00:34) |
Hi H90000,
First of all, let me stress that there is NO truth that airlines that lose money don't perform as thorought maintenance. Remember, the FAA has strict guidelines and provisions must be met, so feel comfortable that the maintenance, especially from an airline that has a pilots union is not up to par. Horrible rumors. As to Northwest, yes it has been a tough few years for the airline, but it's been that way across the industry. In looking at Northwest, what comes to mind is 1) An airline with a long history of business that has been around for quite some time. 2) A pilots union, a definite in my book 3) From my business travlers at work, good reviews. Remember, it is also dependant on that persons unique experience with the airline. I love Southwest because all of my experiences have been great with them, however some people at my job can't stand the airline and prefer U.S. Air which I can't stand due to consistenat delays...You see where I am coming from...unique experiences... Northwest, I would say YES, go with them |
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brendastarlet |
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Posts: 5 (03/02/08 18:02:41) |
I fly them all the time (we are a hub city.) They are nicknamed "Northworst" but customers, but it's essentially because of the attitude of the
staff, which has had to take monster paycuts, as well as the dingy condition of some of the planes. All that does not affect safety, however, and
operationally, they are just fine. FYI, they are in merger talks with Delta and one of the sticking issues is what to do with pilot seniority. That could
trigger some pilot slowdowns in the coming months, but don't read that as anything to with whether they are safe to fly, they are.
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Capn Steve |
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Posts: 452 (03/03/08 17:10:02) |
Hi H9 --
I live near Detroit and occasionally commute to my Chicago base via Northwest. There are certainly no safety concerns. NW has always had a reputation for being a bit rough around the edges when it comes to customer service and employee relations. And -- I'm talking about decades, here, not just the past few years. But -- again -- safety is not an issue as far as I'm concerned. In fact, my wife very recently rode NW Detroit-Amsterdam and back, as part of a church mission trip to Kenya. She got home day before yesterday. She said that a NW agent at DTW spent a lot of time and effort straightening out a ticket snafu for one of her group. So -- it seems that their customer service can be exemplary in some cases, too. Best. Steve |
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