Thanks Steve. My flights are over, but good information anyway. Both flights went great! I used the letter for the first time and talked to the captains before the flights. The captain of the second flight actually came to talk to me just before landing in the second flight. Also the flight attendant were really helpful. They changed my seat for take-off for the firts flight so I could sit next to a flight attendant who explained what was going on during different parts of take-off. For the second flight they changed my seat to business class to make me more comfortable. Overall a good experience and I know what to work on from now on. Looks like it's mostly the take-off that bothers me.